If payment has been made by Cash on Delivery method then the refund amount will be transferred to your bank account (as per bank account details provided by you) within 15 days of receipt of the returned goods.If payment has been made by a NEFT / RTGS transfer has been made then the refund amount will be reversed back to your bank account within 15 days of receipt of the returned goods.Sometimes financial organizations take a longer time to process the refund request. If payment has been made by credit card / debit card through the designated payment gateway, then the refund amount will be reversed back to your credit card / bank account within 15 days of receipt of the returned goods.In any of the above cases, after due verification from AMPL's end if required: In case of a manufacturing defect, damage in transit or incorrect product shipment, the product will be eligible for replacement only. Rehabilitation products are not eligible for returns, refunds or replacements.20,000, products can only be fully exchanged, not refunded in case of any manufacturing defect or damage during transit. When an order has been confirmed and not yet been shipped, the customer can cancel the order from the order tracking mechanism.If opened but returned in the original packing and working condition, customer will be eligible for credit note/ replacement of same or greater value.Refunds are applicable for products received in un-opened and un-used condition.The customer is required to initiate a return request with 7 days of receipt of the product.When the time period since order confirmation exceeds 30 days - the order is automatically cancelled and a refund (where applicable) is initiated.Incorrect order processing, where you have placed an order for one item code but a different item code was dispatched by AMPL.When Product is received with remaining expiry period of less than 6 months from date of dispatch or in the event that only 50% or less of shelf life is remaining from date of receipt whichever is lesser (unless already confirmed and agreed by the customer).Due to a Product complaint after verification by AMPL.Products were received in packaging that had already been opened.Products were received in a damaged condition. The option to return will be allowed to you at the sole discretion of AMPL, and such requests may only be considered in the following cases: Once the Product return/complaint request has been raised by you, AMPL shall initiate a process to vet the request and proceed accordingly. To return an item, customers must notify us through our Website or by email and a prompt response is assured to such notifications. The instruments are not intended for contraceptive tubal occlusion The instruments are not indicated for incising bone The instruments can be used as an adjunct to or substitute for electrosurgery, lasers, and steel scalpels The Harmonic Hand Piece, when used in conjunction with the Harmonic Instruments, is indicated for soft tissue incisions when bleeding control and minimal thermal injury are desired The number of activations during a procedure is not limited, and the counter will not log a procedure until the Hand Piece is unplugged from the generator or the generator is powered down. The generator will give a Hand Piece error after 95 procedures are completed. The Hand Piece is programmed with a counter to limit the service life to 95 procedures. The Hand Piece is a re-useable instrument with a limited service life These are compatible with Ethicon Endosurgery Gen11 Generator & are meant for use with all harmonic ultrasonic devices The Hand Piece is permanently attached to a cord which connects to the front of the Generator This Hand Piece is intended for use with a compatible Harmonic Generator. The Ethicon Endo Harmonic Hand Piece is designed to convert electrical energy from a compatible Harmonic Generator to mechanical motion for the instrument blades.
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